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Responsible Gaming
Bsb 007 Casino supports a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems.
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Our approach to responsible gambling
Responsible gambling means making informed choices, understanding the risks and keeping gambling within limits that are affordable and comfortable for you. Bsb 007 Casino encourages players in Australia to consider their gambling habits before playing and to take action whenever gambling stops feeling enjoyable or manageable.
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Gambling outcomes are based on chance. There is no guaranteed method of winning, and previous results do not predict future results. A win is never certain, and losses cannot be recovered by continuing to play. You should only gamble with money you can afford to lose after essential expenses and financial commitments have been covered.
Bsb 007 Casino does not encourage excessive play, chasing losses or gambling under pressure. We aim to provide information and account tools that can help you stay in control. The availability of particular tools may depend on the account, product or applicable requirements. If you need help using a control, you should contact the available customer support channel before continuing to gamble.
- Treat gambling as entertainment rather than a source of income.
- Set a spending limit before you start and stick to it.
- Set a time limit so gambling does not take over your day or night.
- Never gamble with money needed for rent, bills, food, study or other essentials.
- Do not borrow money, use credit irresponsibly or sell possessions to fund gambling.
- Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
- Take regular breaks and review your gambling habits honestly.
- Only use your own account and never allow another person to gamble through it.
Plan before you play
Making a plan before gambling can help you make decisions calmly rather than reacting to wins or losses. Decide how much time and money you are prepared to spend, and consider those amounts to be entertainment costs. Once your planned budget or session time has been reached, stop playing, whether you are ahead or behind.
Set a realistic budget
Your gambling budget should be separate from money required for household costs, debt repayments, savings and other priorities. A budget should reflect your personal circumstances and should not be increased simply because you have lost money or because you believe a win is due. If your financial circumstances change, reduce or stop gambling rather than trying to recover money through further play.
Manage your time
Long or frequent gambling sessions can make it harder to keep track of spending and decisions. Use breaks, alarms or other reminders to stay aware of how long you have been playing. Do not let gambling interfere with sleep, work, education, relationships, exercise or other activities that are important to your wellbeing.
Understand the risks
Before placing a wager, make sure you understand the relevant game, bet type and any applicable terms. Do not place a wager if you are unsure how it works. A promotion, feature or large potential prize does not remove the underlying risk of losing money. Promotional messages should never be treated as a reason to gamble beyond your budget.
Use account controls where available
If account controls are available, consider using deposit, spending, wagering, loss or session limits to support your plan. A limit should be selected before gambling and should be set at an amount that is safe for your circumstances. You should not rely only on a limit to manage gambling if you are already experiencing difficulty stopping. A break or permanent exclusion may be more appropriate.
- Keep records of deposits, wagers and losses so your gambling remains visible.
- Do not increase a limit during a period of excitement, frustration or pressure.
- Avoid opening additional accounts to get around a limit or restriction.
- Do not use gambling to change your mood or escape personal problems.
- Discuss your plan with someone you trust if you find it difficult to follow.
Recognising when gambling may be a problem
Problem gambling can affect people in different ways and may develop gradually. You do not need to wait for serious financial, family or emotional harm before asking for support. Speaking with a trusted person or a qualified support service early can make it easier to regain control.
Consider taking a break and seeking support if any of the following statements apply to you. One sign on its own does not determine whether gambling is a problem, but several signs may indicate that additional help would be useful.
- You spend more time or money gambling than you intended.
- You regularly think about gambling, your next wager or your previous results.
- You try to stop or cut back but find it difficult to do so.
- You chase losses by continuing to gamble in an attempt to win back money.
- You increase the amount or frequency of gambling to achieve the same excitement.
- You hide gambling activity, deposits or losses from family, friends or colleagues.
- You borrow money, miss payments or use essential funds to continue gambling.
- You feel restless, irritable or anxious when you are not gambling.
- Gambling affects your work, studies, sleep, health or relationships.
- You gamble to cope with stress, sadness, loneliness, anger or other difficult feelings.
- You regret gambling but return to it soon afterwards.
- Other people have expressed concern about your gambling.
If you recognise these signs, stop gambling and consider using an available break or self-exclusion option. You can also seek independent help from a qualified gambling support service in your state or territory. Support is available for people who gamble and for family members or friends affected by someone else's gambling.
Taking a break, self-exclusion and getting help
A temporary break can be useful when you want time away from gambling to review your habits, finances or wellbeing. A longer break or self-exclusion may be more suitable if you do not feel able to control your gambling. You can request information about the restriction options available through the relevant account support channel.
Steps you can take now
- Stop gambling and do not make further deposits or wagers while you decide what support you need.
- Use the available account controls to set a break, restriction or self-exclusion period.
- Remove saved payment methods and reduce access to funds that could be used for gambling.
- Tell a trusted family member, friend or support person what is happening.
- Review bank statements and other records to understand the effect gambling has had on your finances.
- Contact an independent gambling support service for confidential advice and practical assistance.
- Consider speaking with a financial counsellor if gambling has affected bills, debts or savings.
- Seek professional health support if gambling is affecting your mood, sleep, relationships or safety.
Self-exclusion is intended to help you prevent access to gambling for a selected period or until you decide that you are ready to review your situation. During a self-exclusion period, you must not try to create or use another account, use another person's account or ask someone else to place wagers for you. If you believe you may have a gambling problem, do not wait for a restriction to expire before seeking help.
If you are supporting someone else, avoid lending money for gambling, covering up losses or paying debts without discussing the wider issue. Encourage the person to seek independent assistance and protect your own financial and emotional wellbeing. Gambling support services can also provide guidance to affected family members and friends.
If gambling is causing immediate distress or you believe you or another person may be at risk of harm, stop gambling and seek urgent assistance from appropriate emergency or health services. Your safety is more important than any account balance, wager or potential result.
Responsible gambling is an ongoing process. Review your limits regularly, pay attention to changes in your behaviour and ask for help early. Bsb 007 Casino encourages every player to gamble only within their means and to take a complete break whenever gambling is no longer safe, enjoyable or manageable.